Privacy Policy

Last Updated: November 28, 2024

MakeMyMoU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your information when you use our platform. By accessing or using Make My MoU ("Platform"), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide, improve, and secure our services:

1.1 Personal Information

• Name
• Email Address
• Contact Information (e.g., phone number, address if provided)
• Payment Details (e.g., transaction IDs, payment methods for subscription processing)

1.2 Usage Data

• Device information (e.g., browser type, operating system)
• Log files (e.g., access times, pages visited)
• Interaction with the platform features (e.g., MoU creation and signing activity)

1.3 Uploaded Content

• MoU documents uploaded, edited, or signed through the platform.

1.4 Cookies and Tracking Technologies

• Session cookies for authentication.
• Analytics cookies to track user interaction and enhance the user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide Services

• Facilitate MoU creation, editing, sharing, and signing.
• Maintain user accounts and profiles.

2.2 For Communication

• Notify you about changes to services, policies, or terms.
• Respond to inquiries or support requests.

2.3 To Improve Our Platform

• Analyze user behavior to enhance features and functionality.
• Conduct internal research and analysis.

2.4 For Legal and Compliance Purposes

• Ensure compliance with applicable laws and regulations.
• Detect, investigate, and prevent fraudulent activities or violations of terms.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We work with trusted third-party vendors to facilitate payments, analytics, and cloud storage. These service providers are bound by strict confidentiality agreements.

3.2 Legal Compliance

We may disclose your information to comply with legal obligations, such as court orders or law enforcement requests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Security of Your Information

We take the security of your data seriously and implement industry-standard measures, including:

• End-to-end encryption for sensitive data transfers.
• Regular security audits and vulnerability assessments.
• Role-based access control to restrict unauthorized access.

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

We respect your control over your data and provide the following rights:

5.1 Access and Correction

• You can access and update your personal information through your account settings.

5.2 Data Portability

• Upon request, we can provide your personal data in a machine-readable format.

5.3 Deletion Requests

• You may request the deletion of your account and data by contacting hellomakemymou@gmail.com. Please note that certain legal obligations may require us to retain specific information.

5.4 Opt-Out of Communications

• You can unsubscribe from marketing emails by using the "unsubscribe" link provided in the email.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to provide services or comply with legal obligations. User-uploaded MoU data will be retained only for the duration required for processing and storage as per user preferences.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these websites before engaging with them.

9. Children's Privacy

MakeMyMoU is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

If you are accessing MakeMyMoU from outside India, please note that your data will be transferred to and processed in India. By using our platform, you consent to such data transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be notified through our platform or via email. The updated policy will indicate the "Last Updated" date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:

MakeMyMoU
Email: hellomakemymou@gmail.com